How you'll make a difference

As a Court Deputy Officer, you will be supporting some of our most vulnerable residents who may not have the mental capacity to manage their own finances. You will care about making a real difference for residents, safeguarding their finances, supporting individuals to remain independent and maximising their income and capital. This can cover dealing with everything from paying household bills to selling property or investing capital. 

What will you be doing?  
  • Working with minimal supervision and with delegated authority of the councils’ Court of Protection appointed Deputy, you will be responsible for the management of all financial affairs for vulnerable individuals, including the day-to-day reconciliation of clients’ income and expenditure. 
  • In this role you will ensure procedures are followed and financial affairs are constantly monitored, reconciled, and managed, maintaining accurate records, advocating in the best interest of the client at all times. 
  • You will act as Corporate Appointee for our service users, with the Department for Work and Pensions and ensure that they receive their full entitlement to benefits. You will make payments on behalf of the client using the councils’ various systems and maintain accurate records on service users.
  • The responsibility will be yours to set up appropriate budgets, including income and expenditure sheets with the co-operation of the key worker and client.
  • You will ensure that suitable accounts are operated, and savings levels monitored. You’ll complete detailed financial information that can be used in a financial assessment and debt management. You will need to create accurate annual reports for each individual managed by the authority which are to be submitted to the Office of Public Guardian.
  • You will attend visits to clients, carers and other agencies. You will also be responsible for various aspects of protecting our service user’s property and belongings and the administration of any house/asset sales in consultation with the Office of the Public Guardian, arranging, and carrying out appropriate house clearances.

What we need from you

  • You will hold a minimum of 5 GCSE’s (or equivalent), including Maths and English. 
  • You must be prepared to undertake the Association of Public Authority Deputies Accreditation
  • It is essential you have excellent customer care skills, with an ability to communicate at all levels. Be compassionate, empathetic and understanding to the needs of the client base of the service.
  • You have an ability to work under pressure and use own initiative to organise and prioritise own workloads.
  • You can demonstrate clear and logical thinking in assessing challenges and problem solving.
  • Preferably you are working towards a professional/technical qualification or have equivalent relevant experience.
  • You must be able to drive for this role/have full driving licence.
Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post.

How a career at South Gloucestershire Council is different

  • We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that work/life balance.
  • We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in.
  • We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.  
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here. 
  • We’re providing essential services across our internal network to ensure we can fully support our community.  
  • We’re positive and forward thinking, always looking for new and innovative ways of working work and we’re ambitious about the future. 
We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.  
  
We’re making a difference, be part of it!  
 
For further information, please contact Barbara Blake, Assistant Welfare Benefit Manager (Barbara.Blake@southglos.gov.uk or 01454 868441).
 

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