How you'll make a difference

You will make a difference as Business Support Team Leader by providing a support service to the Children, Adults and Health department, which provides a wide range of public-facing services including statutory safeguarding (children and adults) and education responsibilities and duties.

What will you be doing?   
  • You will be leading and supervising a team of administrative staff in the provision of a comprehensive and effective administrative and resource support service for the Department of Children, Adults & Health teams based in Patchway Hub and Badminton Road.
  • This will include monitoring staffing, health and safety, finance, information and records, customer services, data input and management. You will act as the key liaison point between staff in the team, and managers and teams across the rest of the department.
  • You will work with the Business Support Supervisor to ensure that the Business Support Team are operating in the most efficient way possible, negotiating work tasks and deadlines with managers across the department and resolving queries and problems as and when they arise. 
  • You will be assessing new work requests in conjunction with the supervisor and reviewing the parameters within which the team will operate on an on-going basis.
  • You shall ensure that staff within the team are developed and supported, including absence monitoring, appraisals, training and recruitment and ensuring that team members receive on-going training, support and development.
      

What we need from you

  • It is essential that you hold NVQ level 4, or be able to demonstrate an equivalent level of knowledge, in business administration/administration services.
  • You should have the ability to prioritise the teams workloads to meet demands and experience of working in a team across different areas of activity
  • You will need sound knowledge of IT Systems  e.g. Microsoft Office packages, in particular word and excel and the ability to use appropriate specialist in-house software packages for which training will be given
     

How a career at South Gloucestershire Council is different

  • We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that work/life balance. 
  • We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.  
  • We have invested in the technology and support to enable staff to work seamlessly from home so we can ensure we are keeping staff safe during Covid-19.  For those staff who may need to work in the office we have also ensured that our offices and hubs are Covid secure; and have measures in place such as one way systems, socially distanced work stations and hand sanitizer stations throughout our premises.    
  • We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.   
      
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.    
  • We're building and shaping communities which people are proud of   
  • We're working with the most vulnerable in our community to help them achieve what they want in life   
  • We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.     
We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.   

We’re making a difference, be part of it!
 
For an informal discussion about the role please contact Alison Davies on 01454868557.
 
Interviews to be held on 7 and 8 July.
 
Previous applicants need not apply.
 
 

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