How you'll make a difference

As a Democratic Services Officer you will make a difference by working as part of a team to support a wide range of electoral and democratic services.  Your responsibility will be to ensure that elections are administered in accordance with the law and decisions can be made in the correct way.   Focusing mainly on the provision of support to electoral registration and election processes, enabling our residents to take full part in the democratic process. 

You'll be part of the Democratic and Member Services section which plays a key role at the heart of the Council’s democratic and constitutional processes through the provision of administrative support to meetings and by giving advice on procedural, constitutional, legal and standing order issues.  The section is responsible for electoral registration and the administration of elections and referendums within South Gloucestershire and plays a key role in encouraging democratic participation, particularly among young people and hard to reach groups.

What will you be doing?
  • You will contribute at a senior level to the provision of a wide range of democratic services (the organisation, co-ordination and facilitation of the Council’s constitutional structure and the provision of electoral services), as allocated.

  • You will support at a senior level the provision of electoral services including the efficient and effective conduct of every type of election, referendum or poll, undertaking and implementing boundary or parish reviews and the preparation, publication and updating of an accurate register of electors. You may also be involved in the reconciliation of election accounts, staff payments and preparation of tax returns.

  • You may be responsible for the day to day supervision of staff for specific work areas and for temporary staff who assist during peaks of electoral work.

  • You will promote high levels of participation in the democratic process, which may include the planning and delivery of presentations and workshops to a variety of audiences.
  • You will liaise extensively with members and officers, parish councils, local political parties, candidates and members of the public to provide advice and guidance in relation to the services provided by the Democratic and Member Services section.

What we need from you

  • We require you to have substantial previous experience in the field of committee administration and/or electoral administration in a similar sized organisation.
  • You will hold or be working towards a relevant professional or technical qualification such as the Certificate in Democratic Services Practice, the Certificate in Electoral Administration or an NVQ level 4 in Business & Administration. 
  • It is essential that you will have excellent communication and interpersonal skills with the ability to provide advice ensuring that the requirements of the law and constitution are met. 
  • You will have previous experience of providing training or presenting information with the ability to explain constitutional and electoral information to a variety of audiences. 
  • In the role, you must have the ability to work effectively in a pressurised environment where high work volumes must be completed with meticulous attention to detail and within statutory timeframes.
  • You will have the ability to work independently and to organise your own workload on a flexible basis to meet service needs and competing demands.
  • You will be proficient in the use of the Microsoft Office suite of software, including Microsoft Teams, with experience of using specialist electoral management and/or committee management software and other appropriate specialist software packages.
  • If you are supervising the work of others, you will have the ability to organise activities and staff on a flexible basis to ensure work in the relevant area is completed in line with service needs and deadlines.

Things we need you to know:

The post is designated as politically restricted under the Local Government Housing Act 1989.

Some evening work will be required for committee administration duties although this will be limited. 
The ability to work additional hours during peak periods is essential.  During the period before major elections significant evening and possibly weekend work will be required.

How a career at South Gloucestershire Council is different

  • We invest in the careers of our people and we are recognised for the quality, breadth and depth of our training and development offer, which helps our people make the greatest long-term difference in their work. 
  • What’s special here is the strength of the team ethos, the support and the training.
  • We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.  

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.  
  • We’re providing essential services across our internal network to ensure we can fully support our community. 
  • We’re positive and forward thinking, always looking for new and innovative ways of working work and we’re ambitious about the future.  
We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.   
We’re making a difference, be part of it! 
For an informal discussion about the role, please contact Natalie Carr on or 01454868198.

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