How you'll make a difference

As an Administrator for the Business Support Team, you will provide detailed and accurate administration support to ensure that records and reports are up to date, helping the wider Children, Adults and Health department to provide support to those in the community who may need it.

You will be part of a small, experienced team, who are friendly and welcoming and training, and support will be given.

The team are currently hybrid working, mixture of working remotely at home and working in the office.  Currently this is spending 50% of working time in the Kingswood Hub and 50% of working time working from home, this is subject to change.

Start date will be April 2023.

What will you be doing?  

  • You will act as a main point of contact for the integrated children’s services, providing administrative support to managers ensuring work carried out is efficient and procedures are effectively implemented.
  • Daily you will deal with enquiries and information requests, interacting with customers, colleagues and partners to maintain strong working relationships.
  • You will take minutes at key meetings.
  • You will have responsibility for collating information, maintaining records and analysing information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.
  • You will research information within social care and collate evidence for presentation in reports. This may include drafting sections of documents for use by others.
  • You will communicate specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary.
  • You will also be required to accurately record and assist in the monitoring and maintaining of budgets/financial information/resources. 

What we need from you

  • You will have 3 GCSE’s grade C (Grade 4) or above or NVQ2 or have equivalent qualification or equivalent relevant experience in office administration.
  • You will have the ability to take and type accurate minutes of meetings, with the skill to format documents to a high standard.
  • You will have the ability to communicate effectively to customers, professionals and partnership agencies using a variety of media i.e. email, phone, face to face etc.
  • You will have great IT skills and experience of practical application, including experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint) and maintaining computerised record systems.
  • You will have experience in using databases, including running standard reports, analysing data and presenting findings.
  • You will have experience of basic financial procedures i.e. petty cash, invoicing etc.
  • Although not essential, you may have experience of dealing with challenging calls from and to young people regarding life skills and life experiences.

How a career at South Gloucestershire Council is different

We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that work/life balance.

We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work. 

What’s special here is the strength of the team ethos, the support and the training.   

As part of our benefits package you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.

We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.   

  • We're building and shaping communities which people are proud of  
  • We're working with the most vulnerable in our community to help them achieve what they want in life  
  • We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.    

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.  

We’re making a difference, be part of it!

For more information, please contact Terri May - Team Leader - Business Support on 01454 868527 or email [email protected]
Interviews planned for Wednesday 1st March 2023.

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