How you'll make a difference

As a Environmental Health Support Officer you will be responsible for providing efficient, responsive and high quality technical support to the Environment and Community Services Department - Safe Strong Communities.
 
What will you be doing? 
 
  • You will provide support to the Environmental Health department, responding to service and customer requests, queries, or complaints, seeing through queries and advising those involved of actions taken. 
  • This is a varied role, working within a busy, fast paced environment. You will be responsible for the logging of service requests and providing timely responses to both customers and colleagues. 
  • In addition, you will also undertake the processing of other duties, such as Pest Control, Public Health Funerals, Noise complaints and queries relating to Food Registrations.
  • You will be dealing with personal, and sometimes sensitive information and will be required to input this data precisely and accurately.
  • You will work with both internal and external stakeholders, members of the public, local and parish councillors, applicants, licensees, developers, businesses and other organisations.

What we need from you

  • You will hold a minimum qualification of NVQ level 3 (or equivalent qualification) including English and Maths, or you will hold equivalent relevant experience in administration or business support.
  • It is essential that you are well organised and able to plan your work efficiently.
  • You will demonstrate the ability to communicate effectively with service users, professionals and partnership agencies using a variety of media i.e. email, phone, face to face, taking minutes etc.
  • You will demonstrate practical skills and experience in using a range of IT packages with experience in using databases, including running standard reports, analysing data and presenting findings. 

How a career at South Gloucestershire Council is different

  • We trust our team to work in the way which allows them to make the biggest difference and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation.
  • We invest in the careers of our people and we are recognised for the quality, breadth and depth of our training and development offer, which helps our people make the greatest long-term difference in their work. 
  • We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities. 
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
 
  • We're building and shaping communities which people are proud of.
  • We're planning for the future; building and improving the roads, railways, schools, green spaces, and houses.
  • We’re providing essential services across our communities to ensure they are safe and well maintained. 
We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.  

We’re making a difference, be part of it! 

*We are currently working remotely, but the usual place of work for the team is Broad Lane, Yate, as we provide a service to our customers from the council offices.  It is expected that you will return to the usual place of work in line with governmental guidance and local council policy in the future.
 
This is a limited term contract, due to end March 2022. 

For an informal discussion regarding this role please contact Kayleigh Morris on 01454 864135 or email kayleigh.morris2@southglos.gov.uk. 


 

Other jobs like this

    Location:
    Yate
    Salary From:
    £20,493
    Salary To:
    £21,748
    Team:
    Information Management
    Location:
    Emersons Green
    Salary From:
    £25,991
    Salary To:
    £28,672
    Team:
    Children's Social Care
    Location:
    Emersons Green
    Salary From:
    £18,933
    Salary To:
    £18,933
    Team:
    Children's Social Care