How you'll make a difference

As a Planning Support Officer you will be responsible for providing efficient, responsive and high quality technical support to the Planning Services in the Place Department.

What will you be doing?

It will be your responsibility to provide support to the Planning Service, responding to service and customer requests, queries, or complaints, seeing through queries and advising those involved of actions taken.

This is a varied role, working within a very busy, fast paced environment. You will primarily be involved with the validation and registration of Planning applications, appointments, queries and complaints.

In this role you will be dealing with personal, and sometimes sensitive information and will be required to input this data precisely and accurately.

What we need from you

It is essential that you hold a minimum qualification of NVQ level 3 (or equivalent qualification) including English and Maths, or have the equivalent, relevant experience in administration or business support.

You must have excellent time management skills, be well organised and be able to plan your own work.

Communication is key in this role, so you must demonstrate the ability to communicate effectively with service users, professionals and partnership agencies using a variety of media i.e. email, phone, face to face, taking minutes etc.

We require you to be able to demonstrate practical skills and experience in using a range of IT packages, with experience in using databases, including running standard reports, analysing data and presenting findings.

How a career at South Gloucestershire Council is different

We trust our team to work in the way which allows them to make the biggest difference and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation.

We invest in the careers of our people and we are recognised for the quality, breadth and depth of our training and development offer, which helps our people make the greatest long-term difference in their work.

We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

We're building and shaping communities which people are proud of.

We're planning for the future; building and improving the roads, railways, schools, green spaces, and houses.
We’re providing essential services across our communities to ensure they are safe and well maintained.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

We’re making a difference, be part of it!

Interviews will take place on 20th May, in our office at Badminton Road, Yate.

For further information please contact Rebecca Balfour, at [email protected] or on 01454 865575.

Job Description

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Planning Support Officer

How you'll make a difference

What we need from you

How a career at South Gloucestershire Council is different

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